Managed Service

To remain competitive in today’s economic climate,companies are focused on efficiency, effectiveness and reduction of on -going cost in managing BI solutions. With Acuma’s Managed Service package, customers can leverage on a wide range of outsourcing options to overcome a temporary shortage of BI resources, or services on an on-going basis. Our Managed Service option provides the following features which can be customised:

End user help desk and technical support.
Performance tuning and management of DWH and underlying database systems.
Data modelling, Report and Dashboard development.
User administration and management including AD integration.
Content administration and Life Cycle Management.
Complete BI Solution Backup and Recovery.
Proactive support for upgrades and patches.

Combined with our BI in the cloud offering – Managed Services is an ideal choice for customers who want to reap all the benefits of the latest BI Solutions without the complications of extending IT resource and infrastructure.

BI in the Cloud

Acuma offers cloud services via our parent company Saksoft. Our cloud service brings together the best of BI technology in a cloud computing architecture forming a quick, efficient and cost effective BI platform. We provide multiple service and deployment models to suit your requirements and budget.

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