Client background: A government agency represented by the national police force for the railway network
Industry: Public Sector
Products/Services: SAP BusinessObjects

Business Challenge

  • Existing crime stats reporting and analytics service used internally and by external partners (train operating companies, other police forces etc.) had reached the end of life

  • Implement a new solution with key features including:

      • A secure, government-approved cloud environment
      • Unlimited size and frequency of file uploads which had been a constraint for the previous solution
      • Rapid delivery as the existing service partner had withdrawn support
      • Zero-footprint access to rich content in a variety of formats including interactive visualisations and fixed-format reports
      • Strict adherence to existing development and security standards of the government agency
      • Fixed monthly costs

Business Solution

  • Deployed an expert team to rapidly develop, test and implement a cloud-based data repository and reporting platform based on the SAP Business Objects cloud toolset

  • Implemented the platform on the government-approved Skyscape cloud platform

  • Managed environment via a managed service agreement with Acuma providing the agency with fixed monthly costs for business-as-usual activity

  • Handled new projects on a case-by-case basis

  • Acuma development team worked additional evenings and weekends to meet extremely challenging time-scales and address all requirements

Business Benefits

  • Empowered users with robust reporting and analytics

  • Robust support at the right hour enabling rapid solution delivery

  • Enhanced security, availability and performance

Environment

  • SAP BusinessObjects

  • Skyscape