Client background: A European Telecom Leader
Industry: Telecom
Products/Services: SAP FieldGlass

Business Challenge

  • Achieve its goals around services, procurement as well as external workforce optimisation

  • Simplify the contracting process globally

  • Mitigate compliance risks

  • Empower stakeholders to hire the best talent

Business Solution

  • Implemented SAP FieldGlass encompassing plan, design and deployment

  • Streamlined contracting process

  • Bolstered compliance by incorporating SAP Fieldglass Decision Form

  • Empowered managers to make insight-driven decisions

Business Benefits

  • Registered successes across services and external labour

  • Realised significant cost savings enabled via competitively bidding SOWs as well as identifying commoditised SOWs

  • Earned savings from the tracking of SOW revisions, applying approvals/limits depending on pre-approved amounts

  • Gained external-workforce visibility


  • SAP FieldGlass