Client background: A Government agency serving its citizens
Industry: Public Sector
Products/Services: SAP ECC, SAP BI

Business Challenge

  • Augment and optimise SAP systems covering SAP ECC 6.0 and SAP BI

  • Address issues concerning reporting generated from the SAP BI system

  • SAP BI system dependent on data from other SAP systems – SAP ECC 6.0 was a major contributor, with SD, MM and PP modules contributing valuable data feed into SAP BI

Business Solution

  • Knowledge gathering around SAP landscape

  • Investigated the cause of the reporting issues within SAP BI

  • Identified root cause of reporting errors – data feed from SAP ECC 6.0, and SD module in particular

  • Achieved report configuration (2 reports) about the SAP ECC SD module

  • Fixed error in the scheduled delivery date

Business Benefits

  • Rectified data from SD fed into SAP BI

  • Error-less insights and intelligence from the agency‘s SAP BI system

Environment

  • SAP ECC 6.0 (SD, MM. PP)

  • SAP BI