Client background:Charitable Community Benefit Society based in UK
Business Challenge
Mobilise their workforce and give them access to corporate data whilst in the field
Field officers unable to access on premise database on the go due to lack of integration
Manual data collection led to data inaccuracy
Delays in updating data on the common repository
Business Solution
Designed native iPad application with offline capability for field officers to update information
This native application is available offline so dependency of connectivity is minimized
App features includes photos , videos and digital signatures
Integrated the data with client’s four core system Housing management, Document management, CRM, Payment provider etc.)
Business Benefits
Near real time information was available
Eliminated Pre Inspection and Post Inspection recording thus saving 40% of employee time
Eliminated manual data recording by 100
Productivity increased by 40%
Environment
SAP Mobility Platform
