Client background: California based company providing secure video collaboration platform designed for healthcare industry.
Business Challenge
Leverage video collaboration platform to provide remote patient consultation
Solution that will integrate with the practice EMR system / Athena health portal
Automate the appointment scheduling (including cancel, reschedule), mails to patients
Initiate Video from the Athena system
Business Solution
Understand the appointment workflow was built between the Athena Patient portal (Athena Communicator) and Athena Clinical
Leverage Mirth Connect to fulfil use cases and tested to address each use case requirements
Developed RESTful API’s on the telehealth platform
Business Benefits
Ability to schedule secure online consultation appointments
Enhanced user experience, both provider and patient could collaborate from one single application
Providers could capture notes while the video session is active
Overall a win-win solution for the entire ecosystem
Environment
Mirth Connect
Athena Communicator
