Client background: A Government agency serving its citizens
Industry: Public Sector
Products/Services: SAP ECC, SAP SRM

Business Challenge

  • Connect SAP’s new SRM developments to Business Process Requirements

  • Use the latest SAP developments and enhancements to gain more features and address related processes

Business Solution

  • Fixed process-related issued faced between SAP ECC and SRM using SRM development

  • Identified the process gap between ECC and SRM when goods receipt has taken place in both systems

  • Analysed the scenario wherein confirmation / cancellation occurs in SAP ECC system and the same document is posted back to SRM

  • Unearthed reason behind the decoupled scenario – happened due to lower version of enhancement pack in SRM system

  • Upgraded customer SRM Enhancement pack to handle confirmation and cancellation POs processed at both ECC and SRM system

Business Benefits

  • Established sync between SAP ECC and SRM and SAP ECC and SD

  • Error-less insights and intelligence from agency’s SAP BI system

  • Extract both extended and classic type PO information

  • Seamless processing of POs