Case Study - Public Sector

Risk Profiling using WebIntelligence® from
BusinessObjects®
Acuma designed, developed and co-delivered a training programme to enable more than 250 staff across the country to perform risk profiling using WebIntelligence® from BusinessObjects®. The training focussed on the business process as well as technology. It included a number of realistic business scenarios to help delegates understand how to put their course learning into practice. All delegates initially attended a basic introductory course, 100+ delegates progressed on to attend more advanced courses. Through a train-the-trainer process we have assisted their trainers in gaining confidence for delivering both basic and advanced courses. Feedback indicated the business has benefited from much improved profiling.

Case Study - Finance

Building the MI community
Acuma designed, developed and delivered a training programme to enable 200 staff in two main locations to report on credit risk information using BusinessObjects®. The standard 2-day training course was tailored to use the project data from the live system focusing on the most appropriate learning modules. A key requested objective was to encourage sharing of learning and knowledge amongst the user base to help them feel part of the “Management Information Community”, for this the training included a team-building session specifically designed to focus on this aspect.