Training Programme Design
Training needs for the first two reasons are quite often met through public schedule training, as they are individually based and there is less cost-justification for a private course delivery, however the latter two circumstances will benefit from a planned approach.
Project roll-outs are likely to involve a number of different training needs for a variety of individuals, with varying job roles and experience levels. They usually have specific time dependencies, with training needed for one group of people during the project development, another for testing, and for the remainder in a phased way as part of implementation. These groups of people will have similar support requirements following their training. As project roll-outs typically involve many end users with similar training requirements, a customised training solution is easily justified. It is the design of the training programme that will unleash the full potential of your new system
System & Training Audit
The Systems and Training Audit is designed to identify such gaps and help develop a plan to address these in a structured and cost-effective manner through a training and skills development report that understands and recognises the training requirements for each individual user.
Furthermore, where appropriate, recommendations for overall systems improvement will be made to help identify ways to enhance the supporting infrastructure, for example in the design of a BusinessObjects universe. The benefit of investment in the audit process will be the design of a training solution that more closely matches the needs of the various groups of users than standard public schedule courses. It is also likely to be more cost-effective, and to match more closely to the timescale requirements. Ultimately this leads to reduced risk for a project and more effective use of BI systems.