Most organisations have multiple business applications to support the operational activity of the business which create significant amounts of data. Harnessing this data to deliver information can be a complex and difficult task without a business intelligence (BI) capability.

BI provides the ‘window into the information’ through for example: balanced scorecards, performance reporting, advanced visualisation, data mining and predictive modelling techniques.

It ensures that the right people have the right information, of the right quality, in the right format, at the right time, at the right cost. It helps provide a consistent view across the organisation, and supports the timely identification and resolution of business issues.