Case Study 1
Business key performance indicators
This high street bank’s group HR function had a requirement to be able to report, analyse and proactively manage its workforce of 65,000 employees from the data it captured within its existing HR system. Acuma was commissioned to consolidate the information in the existing systems by creating one environment for the Group HR function within the new organisation.
The solution Acuma delivered provides the ability to construct management reports in a timely and cost effective manner so that strategic decisions can be made proactively on the basis of trend analysis. It also provides monthly KPI (key performance indicators) packs for each division, and is flexible and scalable so that new reports can be added simply in the future.
The key business benefits include:
- improved HR management information for the group at minimal cost and in reduced timescales
- increased report availability
- greater use of graphics for improved report presentation
- potential for reports to be made available via the intranet
- consolidation of reporting into a standard template to reduce duplication of effort across divisional HR teams
- greater end user functionality to give Divisional HR teams the ability to react rapidly to business requirements
Case Study 2
Pensions and life assurance customer information
This financial services needed to improve its ability to analyse the range of services provided to its customers and the needs and desires of those customers. The current system was very inefficient and depended upon a overstretched IT function to produce information.
Acuma developed a business intelligence solution that could be used by business users who could easily produce ad hoc reports and queries as well as running standard reports. The system allowed the business to obtain improved management information at minimal cost and in reduced timescales:
- achieve enhanced reporting capability and immediate access to data
- increase the application to include personal loans, debt recovery and savings and investments.
Case Study 3
Distribution of daily sales data and analysis
This financial services company needed to improve the distribution of key data to its management and sales teams in order to better understand customer situations and opportunities.
Acuma designed a solution using acusend™ to provide automated delivery of 25,000 reports each day to directors, sales teams and key partners and customers in an automated and personalised manner allowing the business to differentiate itself from its competition.
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Case Study 4
Supplier management system
One of the key seven objectives identified as part of the merger between two high street banks was the need to identify significant savings in the area of procurement. In order for the bank to achieve these savings a detailed and consolidated management information system covering suppliers and levels of expenditure was needed.
Acuma designed and developed a flexible business driven information system using a number of leading technologies from Ascential, Kalido and Business Objects within a very short timescale to allow the bank to very quickly achieve the desired costs reductions.
The system provided the bank with
The system provided the bank with
- a single consolidated view of all suppliers across the various areas of the group
- consistent, detailed management information with multiple views of the data
- a high degree of flexibility allowing new companies and divisions to be incorporated into the solution
- the eliminate the duplication of suppliers reducing cost
- the reduction of 17,000 different purchase types to 142 categories
- consistent management information delivered at high speed providing procurement with increased power to negotiate with suppliers
Case Study 5
Secure distribution trading documentation
This stockbroker‘s client base is mainly comprised of high net worth individuals whose trading position needs to be confirmed on a daily basis before subsequent trades take place. The existing means of communication and confirmation was manually based leading to delays and in some cases errors in the distribution of data.
Acuma developed a solution using its acusend™ technology which provided:
- an automated and personalised delivery of thousands of reports
- a secure, accurate and timely distribution of trading information
- an ability to compliment documentation delivery with additional relevant information
The resulting solution significantly increased customer satisfaction and quality of service.
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