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At Acuma we don’t claim to make your decisions for you, but we will help you increase your capacity to make better quality decisions faster.
Nowhere in our business has this been better demonstrated than with our travel customers.
Timely access to business critical performance indicators supports those business decisions. From cost management to partner and competitor activity monitoring; managing market dynamics to enhancing customer information. Acuma has worked with a variety of travel companies. Airlines such as bmi british midland, air2000 and flybe in the UK; Air Canada, Aeroflot and Luxair overseas. Tour operators and travel agents such as First Choice, Opodo and Griffin Marine. Some of the major information providers in our industry, such as OAG, SITA and Amadeus have also benefited from our niche expertise.
From the CEO, right through the organisation to reservations agents, marketing managers and financial analysts; all have benefited from the direct business benefits.
The travel business has many things in common with other industries. We understand those, but also recognise the many unique ways of working:
- Complex, multi-channel distribution
- High value, low margin
- Customer loyalty
- Yield management
Our consultants have knowledge of your business challenges, working methods and information flows. They have experience in delivering high-impact information management solutions (such as revenue integrity) with many travel companies that have supported better business, by unlocking the wealth of data held in operational systems.
As travel businesses have become more complex to manage, data volumes have increased from disparate sources; essential information about your company, your customers and your competition is often seriously fragmented, and of uncertain quality.
This is where AcumaIVM – our proven methodology that draws together the strategy, technology and methods of information management comes into its own. Whether you require hands-on support for information-drive projects; need help with developing your information management strategy; or want off-the-shelf products which have our market-specific knowledge embedded within them; call on Acuma’s Travel Solutions experts.
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