Acuma offer a range of business-focussed analytical solutions to our telecommunications customers that can be delivered either as part of a strategic programme or as individual point solutions. Our breadth of skills in all areas of Enterprise Information Management and consulting expertise within the Telecommunications sector enables us to work with our customers to target and exploit benefit opportunities and add value in key areas of your Business Operations including:

• Revenue Assurance & Margin Protection

• Pricing Analytics (Product and Tariff Management)

• Sales, Marketing and Customer Management

• Fraud Detection & Prevention

• Regulatory Compliance Assurance

All our solutions are underpinned by our proven Information Value Model (IVM) approach to ensure that not only is the technology and data architecture right for the business, but also that the analytics capability is integrated into the organisation and business processes. This ensures that the solution is sustainable, can be supported by IT and fully exploited by the business.

Additionally, Acuma provides independent advice to the communications sector on how to evaluate, implement and manage scalable and cost-effective IT solutions that will underpin future business development. Our experience within this sector encompasses:

• Large scale system consolidation and integration projects requiring complex data and infrastructure integration
• CRM integration, e.g. single view of the customer
• Advice on the implementation of an information architecture and strategy
• Data quality improvement
• Education services

Customers and Case Studies

Acuma has over the last 11 years built an enviable track record in working with many of the major telecommunication companies and can demonstrate the delivery of cost effective and timely solutions, whether they be in strategic advisory roles or on large scale developments. Acuma customers include Vodafone, Colt Telecom, Carphone Warehouse, The Phonehouse Gmbh., beCogent, Thus, BT, Cauldwell Communications.

Global mobile telecommunications provider - Disaster recovery information system

Global mobile telecommunications provider – Corporate customer retention

Global telecommuncations provider – Corporate extranet enhancements