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Large gaming organisation
 
Customer analysis

This gambling business engaged Acuma to design, develop and implement a new customer revenue reporting system to support the activities of the marketing department.

The solution extracted data from a number of operational systems and structured the data within the data warehouse system to allow the marketing function to analyse customer spending patterns including customer life time value, spending analysis and win ratios.

The system has allowed the company to focus advertising spend at the right customer, measure the performance of marketing campaigns and improve revenues.