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This gambling business engaged Acuma
to design, develop and implement a new customer revenue
reporting system to support the activities of the marketing
department.
The solution extracted data from
a number of operational systems and structured the data
within the data warehouse system to allow the marketing
function to analyse customer spending patterns including
customer life time value, spending analysis and win
ratios.
The system has allowed the company
to focus advertising spend at the right customer, measure
the performance of marketing campaigns and improve revenues.
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