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Business key performance indicators

This high street bank’s group HR function had a requirement to be able to report, analyse and proactively manage its workforce of 65,000 employees from the data it captured within its existing HR system. Acuma was commissioned to consolidate the information in the existing systems by creating one environment for the Group HR function within the new organisation.

The solution Acuma delivered provides the ability to construct management reports in a timely and cost effective manner so that strategic decisions can be made proactively on the basis of trend analysis. It also provides monthly KPI (key performance indicators) packs for each division, and is flexible and scalable so that new reports can be added simply in the future.

The key business benefits include:

  • improved HR management information for the group at minimal cost and in reduced timescales
  • increased report availability
  • greater use of graphics for improved report presentation
  • potential for reports to be made available via the intranet
  • consolidation of reporting into a standard template to reduce duplication of effort across divisional HR teams
  • greater end user functionality to give Divisional HR teams the ability to react rapidly to business requirements